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WhatsApp marketing & automation

Turn every conversation into customer growth.

Use live purchase history, loyalty and product data to send timely WhatsApp messages that feel personal—and automate the journeys your team repeats every day.

Book a product demo ↗Explore automations
1:1personalized messaging
24/7automated journeys
Livecustomer segments
Onecampaign dashboard
Engage across the lifecycle

Right message. Right customer. Right moment.

Build audiences from real retail behaviour and let ShopSection respond automatically to purchases, occasions, loyalty milestones and inactivity.

01

Smart customer segments

Target customers by branch, category, spend, visit frequency, loyalty tier, birthdays or last purchase.

Always refreshed
02

Campaign broadcasts

Launch product drops, seasonal offers and store events with templates, scheduling and audience controls.

Made for retail
03

Automated journeys

Welcome new customers, recover inactive shoppers and reward milestones without manual follow-up.

Event triggered
04

Order notifications

Send confirmations, pickup-ready alerts, delivery updates, invoices and return status automatically.

Operational clarity
05

Personal coupons

Create unique, trackable offers tied to a customer, campaign, branch or redemption window.

Protected margins
06

Campaign analytics

Measure delivery, engagement, coupon use, attributed sales and revenue by customer segment.

Closed-loop reporting
A connected customer engine

Marketing that knows what happened in store.

Every campaign can use the same customers, products, loyalty balances and transactions as your Retail ERP—so personalization is based on real behaviour, not exported spreadsheets.

  • Consent and opt-out controls
  • Approved message-template workflows
  • Branch and brand-level permissions
  • Campaign-to-sale attribution
Customer journeyACTIVE
1
Customer conditionNo purchase in 30 days
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2
Send WhatsApp offerPersonal coupon · valid 7 days
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3
Measure conversionOnline and in-store redemption
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Make every customer interaction count

Put your retail growth on intelligent autopilot.

Talk to our retail team ↗